Frequently Asked Questions (FAQ)

Welcome to the Funletch FAQ page! Here, you’ll find answers to common questions about our products, orders, shipping, returns, and more. If you need further assistance, feel free to contact us—we’re always happy to help!

General Information

What is Funletch?

Funletch is an online fashion destination offering premium-quality clothing and accessories since 2024. Our mission is to provide stylish, high-quality apparel for fashion enthusiasts around the world.

How can I contact Funletch?

You can reach us at [email protected] or visit us at 4638 S Albany Ave, Chicago, IL 60632, United States.

Orders & Payment

What payment methods do you accept?

We accept Stripe payments, which support all major credit and debit cards for a smooth and secure checkout experience.

Can I cancel my order?

Yes! Orders can be canceled before they are shipped. To request a cancellation, please contact our support team at [email protected] as soon as possible.

Are there any additional fees or taxes?

No. We cover all applicable taxes and duties, so you won’t face any unexpected charges.

Shipping & Delivery

How long does it take to process my order?

Orders are typically processed within 7-10 business days before being shipped.

How long does shipping take?

Once dispatched, orders are delivered within 9-15 business days, depending on your location.

Do you offer free shipping?

Yes! We offer free worldwide shipping on all orders—no minimum purchase required.

Which shipping carriers do you use?

We work with trusted carriers like DHL, FedEx, and UPS to ensure fast and reliable delivery.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery, as long as the item is in unused condition with all original tags and packaging. You can return an item if:

It does not match the description.
You received the wrong item.
The item arrived damaged or defective.

How do I return an item?

Returns can be made by mail or in-store:

For mail returns, contact our team at [email protected] to initiate the process.
For in-store returns, bring the item with the original receipt or proof of purchase.

Is there a return fee?

No, we do not charge return fees. However, return shipping costs are the responsibility of the customer.

How will I receive my refund?

Once we receive and inspect your return, your refund will be processed back to the original payment method. Refunds typically appear within 5-7 business days.

Privacy & Security

How does Funletch protect my personal information?

We take security seriously. Our website is protected with encryption, access controls, and regular security audits to keep your personal data safe. Read more in our [Privacy Policy].

Does Funletch use cookies?

Yes! We use cookies to enhance your shopping experience by remembering your preferences and improving site performance. You can disable cookies in your browser settings, but this may affect certain site features.

Legal & Policies

How do I file a DMCA report?

If you believe your copyrighted work has been used without permission, please visit our [DMCA Policy] page for instructions on filing a report.

Where can I read your Terms of Service?

By using our website, you agree to our [Terms of Service]. Please review them carefully before making a purchase.

Still Have Questions?

If your question wasn’t answered here, feel free to reach out to our customer support team at [email protected]. We’re here to help!

Thank you for choosing Funletch—where fashion meets quality and style!

Funletch
Fashion Forward Since 2024